Terms & Conditions
Terms & Conditions
Welcome to Organic Rasoyi. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website or purchasing our products.
1. Website Usage
By using this website, you confirm that you are legally capable of entering into a binding agreement. You agree to use the website only for lawful purposes and in a manner that does not affect the rights or experience of other users.
2. Product Information
We make every effort to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate and up to date. However, slight variations in product appearance, packaging, colour, or weight may occur.
3. Orders
When you place an order through our website, you agree to provide accurate and complete information. Organic Rasoyi reserves the right to accept, reject, or cancel an order in certain circumstances, including product availability, pricing errors, or suspected fraudulent activity.
4. Pricing & Payment
All product prices displayed on the website are subject to change without prior notice. Applicable taxes, delivery charges, or other charges will be displayed wherever applicable before order confirmation.
Payments must be made through the payment methods available on our website.
5. Delivery
We aim to process and deliver orders within the estimated delivery period shown at checkout or communicated to you. Delivery timelines may vary due to location, availability, courier delays, weather conditions, or other circumstances beyond our reasonable control.
6. Cancellation, Returns & Refunds
Orders may be cancelled or returned only in accordance with our Cancellation & Refund Policy. Customers should carefully check the product and packaging upon delivery and contact us promptly if the product is damaged, incorrect, defective, or otherwise does not match the order.
7. Food Products
Our masalas and spices are food products. Customers should check the product label, ingredients, allergen information, storage instructions, batch details, and expiry/best-before information before consumption.
Products should be stored according to the instructions provided on the packaging.
8. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, designs, and other materials, belongs to or is used by Organic Rasoyi with appropriate rights. No content may be copied, reproduced, modified, or distributed without prior written permission.
9. User Information
When placing an order or contacting us, you agree to provide correct information such as your name, phone number, email address, billing address, and delivery details.
Please refer to our Privacy Policy for information about how your personal information is collected and used.
10. Website Availability
We aim to keep our website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical problems, server issues, or circumstances beyond our control.
11. Limitation of Liability
Organic Rasoyi will make reasonable efforts to provide accurate product information and reliable services. However, we are not responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or incorrect information provided by customers.
Nothing in these Terms & Conditions is intended to limit any rights or remedies available to consumers under applicable law.
12. Prohibited Activities
Users must not:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Copy or misuse website content without permission.
- Submit false, misleading, or fraudulent information.
- Interfere with the normal operation or security of the website.
13. Changes to These Terms
Organic Rasoyi may update or modify these Terms & Conditions from time to time. Any changes will be published on this page with the updated date. Continued use of the website after changes are posted means that you accept the revised terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Organic Rasoyi.
15. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us through the details provided on our Contact Us page.
