Shipping Policy
Shipping Policy
At Organic Rasoyi, we are committed to delivering fresh, authentic, and carefully packed masalas to your doorstep. We take every step to ensure that your order reaches you safely and on time.
Order Processing
All orders are carefully checked, packed, and prepared for dispatch after successful order confirmation and payment.
Orders are generally processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Across India
We aim to provide delivery services across India through trusted courier and logistics partners. Delivery availability may depend on the serviceability of your PIN code.
Estimated Delivery Time
Once your order has been dispatched, delivery generally takes around 3–7 business days, depending on your location and courier service.
Remote areas or locations with limited courier connectivity may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. From time to time, Organic Rasoyi may offer free shipping or special delivery offers on eligible orders.
Order Tracking
Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, or other available communication method.
You can use the tracking details to check the status of your shipment.
Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Festivals and peak shopping periods
- Courier or logistics delays
- Incorrect or incomplete delivery information
- Remote or difficult-to-reach locations
- Other circumstances beyond our control
We appreciate your patience in such situations.
Incorrect Delivery Information
Please make sure that your name, address, PIN code, phone number, and other delivery details are correct before placing your order.
Organic Rasoyi will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please take photographs of the package and contact our customer support team as soon as possible.
Contact Us
For any questions regarding your order, shipping, or delivery, please contact the Organic Rasoyi customer support team through the details provided on our Contact Us page.
